Legal Notice

The information contained in the EUAA COI Portal is subject to:

a privacy statement,
a copyright notice,
a disclaimer,
a security notice,
our cookie policy.

1 Privacy Statement

EUAA is fully committed to user privacy.

The processing of personal data of individuals by the European Union Agency for Asylum (EUAA) is governed by Regulation (EC) No 45/2001 on the protection of personal data by the Community institutions and bodies. EUAA does not collect personal information when you visit our website unless you choose to provide such information. The information we collect varies based on what you do when visiting our website. By using this website, you consent to the processing of data about you by EASO in the manner and for the purposes set out below.

If you respond to an online request for personal information:
The information requested by EASO will be used to respond to your query or to provide you with the service associated with the query. When this information is requested, a specific privacy statement will describe fully the reasons for collecting it and will provide a description of EUAA's intended use of the information.
If you visit our site to read or download information:
EUAA collects information on website usage (including IP addresses) for the purpose of analysing your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. EUAA will not associate your IP address with any other data held by EUAA.
If you identify yourself by sending an e-mail containing personal information:
You may send us personal information in an electronic mail message. This information is used solely for responding to your requests. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.

The role of EUAA's Data Protection Officer is to safeguard the personal data protection in EUAA and provide an independent advisory function. For any queries or complaints about the use of your personal data on this website, you may at any time consult EUAA's Data Protection Officer, dpo@euaa.europa.eu, or have recourse to the European Data Protection Supervisor, edps@edps.europa.eu.

2 Copyright notice

EUAA does not hold the copyright to any third-party material listed on the EUAA COI Portal. Users are kindly requested to always refer to the original third-party author or publisher and the respective copyright notice when quoting a third-party document listed on the EUAA COI Portal.

Where prior permission must be obtained for the reproduction or use of textual and multimedia information (sound, images, maps, etc.), such permission shall cancel the above-mentioned general permission and shall clearly indicate any restrictions on use.

EUAA logos and trademarks are the property of EUAA. Use is prohibited unless prior written permission is given by EUAA.

EUAA owns the EUAA COI Portal. As owner, EUAA holds the exclusive right to manage use, reproduction, and availability of the portal. This right does not infringe the copyrights of third party material.

3 Disclaimer

This disclaimer is not intended to limit EUAA's liability in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters, which may not be excluded under that law.

EUAA maintains this platform to enhance public access to country of origin information related to the field of international protection. The responsibility for the content of the EUAA COI Portal lies with the content providers. Content does not necessarily reflect the opinion of the EUAA.

Neither EUAA nor any person acting on its behalf may be held responsible for the use, which may be made of the information contained in the EUAA COI Portal. The information contained is given for information purposes only and does not legally bind any of the parties involved.

EUAA aims at offering accurate, high-quality and up-to-date information. However, this information is of a general nature and is not intended to address the specific circumstances of any particular individual or entity, nor is it intended as a professional or legal advice.

Please note that it cannot be guaranteed that an electronic document exactly reproduces an officially adopted text. Only European Union legislation published in paper editions of the Official Journal of the European Union is deemed authentic.

You should also note that EUAA does not have powers on individual applications for international protection, which are analysed and decided by the Member States' asylum authorities.

Our goal is to minimise disruption caused by technical errors. However, some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such issues. EUAA accepts no responsibility with regard to such issues incurred as a result of using this site or any linked external sites.

3.1 External Sources

The EUAA COI Portal provides links to third-party websites. When you visit another website by following a link provided on the EUAA COI Portal, you are subject to the legal notice of that website. Any use of third-party material included in the database is subject to prior authorisation from the content providers.

EASO cannot control links to external websites from content on the EUAA COI Portal, and hence EUAA assumes no responsibility. Links to other website are not meant to certify, validate or in any other way to advocate for those websites by EUAA.

Should you encounter a link that is not working, please notify us on coiportal@euaa.europa.eu.

You are welcome to link to the EUAA COI Portal. If you link from external sources it must be clear to users that EUAA COI Portal is the source and origin of the content, thus EUAA's legal notice apply. It must also be clear to users that linking to the EUAA COI Portal does not mean that EUAA endorses or recommends the objectives or contents of the external source.

4 Security notice

For website security purposes and to ensure that it remains available to all users, network traffic is monitored to identify unauthorised attempts to upload or change information on the EUAA COI Portal or otherwise cause damage or conduct criminal activity.

Our servers automatically record information that your browser sends whenever you visit the website. These server logs may include information such as the date and time of the visit and your Internet Protocol address (IP address).

Anyone using this website is advised that if such monitoring reveals evidence of possible abuse or criminal activity, results of such monitoring might be provided to the appropriate authorities.

5 Cookie policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

To be able to identify logged-in users
To enhance the performance of the website and store user preferences
To anonymously gather aggregate statistics

The cookie-related information is not used to identify you personally. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Contact

Please send a message to coiportal@easo.europa.eu

Postal address

EUROPEAN UNION AGENCY FOR ASYLUM (EUAA)
Information and Analysis Unit (IAU)
Malta Transport Centre (MTC) Block A, Winemakers Wharf Grand Harbour Valletta
MRS 1917 Malta